USING YOUR MOBILE PHONE FOR LOADXTREME
Send all your
commands to any of the following LoadXtreme (LX) Gateaway Numbers. System
replies (SMS) may contain your assigned gateaway number. Please comply by using
the gateaway numbers assigned to your account. You may however use other
gateaway numbers as back-up to your assigned numbers.
1. GLOBE
Ø
0917-5522615
(Odd)
Ø
0917-5522616
(Even)
2. SMART
Ø
0928-5220815
(Odd)
Ø
0928-5220772
(Even)
3. SUN
Ø
0922-8587515
(Odd)
Ø
0922-8587514
(Even)
For globe and
smart subscribers, use the appropriate gateaway defined above. If your mobile
number ends with even number (2,4,6,8 etc..) send your initial SMS command to
gateaways for even numbers. The same applies for phone numbers ending with Odd
number.
Technopreneur/Techno-user
Registration (using registration
card)
|
Send your ID
Number and SAC Registration to LX Gateaway number.
1. LX
REG <ID Number> <SAC> <Birthdate> <Telco Code> <Full
Name>
( birth date should be in MM-DD-YYYY
format. )
Acceptable telco codes are SMART, TNT,
RED, GLOBE, TM and SUN only.
|
Update Business or
Personal Address Information.
2. LX
CHGADDR <ID Number> <PIK> <Complete Address>
Managing
your LX Account (Technopreneur/Techno-user)
|
Use the following
keywords is subject to One (1) LX Load Charge.
CHANGING YOUR PIK
Regular change
your PIK to ensure security of your account.
1. LX
CHGPIK <ID Number> <Current PIK> <New PIK>
LOAD BALANCE
INQUIRY
Load wallet
balance is always indicated in the system replies. Use this keyword when you
have to know your current balance.
2. LX
BAL <ID Number> <PIK>
CHANGING YOUR
REGISTERED CELLPHONE NUMBER
When you change
cellphone number, it is important to update the registered cellphone number information
you used with LX to receive important updates and announcements.
3. LX
NEWCEL <ID Number> <PIK> <New Address>
Signing-up
Techno-User (SMS Registration)
|
TECHNOPRENEUR
COMMAND/KEYWORD
1. LX
IREG <Technopreneur ID>/<PIK>/<Techno-User Cellphone Number>/<Telco
Code>/<Full Name>/<Birthdate>/<Address>
LX
IREG keyword/ command is for technopreneurs 54-series ID’s ONLY. Acceptable
Telco codes are SMART,TNT,RED, GLOBE, TM and SUN Only.
|
Selling
Ordering Products
|
Via
text (SMS Command/Keyword)
|
OVER-THE-AIR (OTA)
ELECTRONIC LOADS.
1. LX
LOAD <ID Number> <Customer’s Cellphone Number>
FOR PA PISO-PISONG
DAG-DAG
2. LX
OTA <ID Number>/<PIK>/<Telco
Code>/<Amount>/<Customer’s Cell No.>
Available
for GLOBE and TM subscribers only. Denomination ranges from 20 to 150 pesos.
Discounts rate 9.89% of products Denomination.
|
ELECTRONIC
PIN/e-PIN (prepaid card products).
1. LX
LOAD <ID Number> <PIK> <Product Code> <Customer’s Cell.
No.>
FOR ELECTRONIC
PIN/e-PIN RESENDING (For e-pins only)
2. LX
RESEND <ID Number> <PIK> <Product Code> <ePin Serial
Number>
VIA INTERNET
(online transaction/web loading)
LX LoadWallet Replenishment
|
There are
convenient ways to replenish your LX account. Please check which works best for
you. We constantly finding ways to serve you better.
BILLS PAYMENT (Unionbank)
Fill-out Bills
Payment Slip (over the counter or Atm) at any UnionBank branches nationwide.
Crediting to your LX account is same-day (7pm). There is no inter-branch
deposit charges for this service. You DO NOT have to send LX RELOAD
notification to the system to get your LX account reloaded.
COMPANY/INSTITUTION
: VMOBILE
CLIENT NAME: YOUR NAME
ACCT#/CARD#/REF#: <Your 10-digit LX ID Number>
OVER
THE COUNTER DEPOSIT (Banks)
|
BANCO DE ORO : 464-006-2675 ADB Avenue Ortigas
·
Nationwide
coverage same-day crediting;
·
Waived
inter-branch deposit charge;
·
Requires
LX RELOAD notification
BANK OF THE PHIL ISLAND : 4021-0110-91 Robinsons Tower Ortigas
·
Nationwide
coverage same-day crediting;
·
Waived
inter-branch deposit charge;
·
Requires
LX RELOAD notification
METROBANK: 007-261-50338-3 H.V. Dela Costa
·
Metro
manila only
·
Same-day
crediting;
·
With
inter-branch deposit charge for deposits outside metro manila;
·
Requires
LX RELOAD notification.
IMPORTANT
·
Minimum
deposit amount is P500.00 after deposit has been made, make sure that you send
the following SMS command to your assigned SMS gateaway;
1. LX
RELOAD<ID Number>/<PIK>/<Amount
Deposited>/<Bank>/<Branch>/<Branch Code>/<Acoount
Number>/<Date>/<Time>
BDO AUTO-DEBIT
RELOAD VIA SMS
(Enrollment
Requires for BDO Account Holders ONLY)
Now you can
replenish your LX LoadWallet without having to go to the bank. With BDO Auto-Debit,
you just have to send a command (SMS) to your assigned gateaway specifying your
debit request and your enrolled BDO account gets debited automatically. Enroll
your BDO Account now!
1. Secure an Auto-debit Arrangement (ADA)
Enrollment Form from VMobile office or from BDO ADB Avenue branch.
2. Fill-out and submit the ADA Enrollment form
to VMobile Office (hand-over or thru courier) and wait for the approval via
SMS.
Once enrolled, you
may send your Reload Auto-debit request from Monday-Friday until 4;00pm using
the following format:
LX BDODEBIT
<ID>/<PIK>/<Amount to be debited>
ELECTRONIC
TRANSFER
SMART MONEY NO. 5299-6700-3841-8116
1. Go directly to “SMART MENU” then select
“SMART MONEY”.
2. Select “TRANSFER” then “OTHERS”.
3. Enter Vmobile Smart Money Card Number.
5299-6700-3841-8116
4. “TRANSFER FRM” will appear, and then press
OK.
5. Select the account you enrolled and then
enter the amount you wish to transfer.
6. Enter the w-pin. A confirmation message
will appear.
(UPDATED)
LX RELOAD <ID
Number>/<PIK>/<Amount Transferred>/<Your smart account
number>/<Date>/<Time>
GLOBE GCASH NO. 0905-3679476
0905-3679477
0905-3679478
0905-3679479
1.
Just type the AMOUNT
<space> 4-digit PIN.
2.
Send to 2882+ 10-digit of any
Gcash LX number.
(UPDATED)
LX
RELOAD <ID Number>/<PIK>/<Amount Transferred>/<your Gcash
Number>/<Referrence Number/<Date>/<Time>
TECHNOPRENEUR TRANSFER
This facility is
available to technopreneurs only.
LX TRANSFER <Technopreneur’s ID>
<PIK> <LXLOAD> <Techno-User’s Cell No.>
System behaviors you must understand
|
A.
ERRANEOUS COMMANDS
Before sending and SMS
commands to LoadXtreme, it is always best to check for the following to ensure
successful transaction;
·
Command
format. please follow the syntax or format prescribe for
each keywords or SMS commands. Common mistakes are on the use of space (_) or
slash (/) in the SMS commands
·
Command
information. Please always check for the accuracy of
information such as ID Numbers, PIK, Cellphone Number and other information you
are sending to the system. They should always follow the format prescribe for
each of the information supplied. (e.g
date format should be MM-DD-YYYY, and ID number should always be 10-digits; 3
invalid use of PIK’s will temporarily block your account. When you send a total
of three (3) erroneous SMS commands in a day, LoadXtreme will ‘black list’ the mobile phone number in use. Any subsequent
SMS commands from the Black listed mobile phone number will be ignored until
the end of the day. you may however, use a different mobile phone number or the
online loading facility to access or continued using your LX account. Please
call the customer relations department to request immediate lifting of black
listed phone numbers.
B.
NOTIFICATIONS FOR THE TELCO
RELATED DELAYS AND TRANSACTION FAILURE
Processing of requests for OTA
reload (or commonly called electronic loading) may at times encounter delay or
failure due to congestion of telco services or communication time-out between
the LoadXtreme system and telco OTA reloading facilities. LoadXtreme will
notify you of these instances and shall mentain your outstanding Load Wallet
balance pending final confirmation by the Telco OTA system. LoadXtreme always
deducts the appropriate discounted amount from your loadwallet balance for
products successfully delivered to your
customers even when confirmation received from telco arrives later than usual.
It is therefore advisable to change your customers for ALL LoadXtreme retail
transactions. You may always send another LX Load command if indeed your
customers fails to receive the expected prepaid credits from telco.
C.
STALE COMMANDS
LoadXtreme system automatically
rejects any SMS commands received beyond thirty (30) minutes from the time you
sent them. This system feature protects you from potential loss when delivery
of your SMS command suffers delay due to congestion of telco services. You
shall receive a notification from LoadXtreme when this is encountered.
D.
DUPLICATE/MULTIPLE SMS COMMANDS
RECEIPT AND MULTIPLE SAME-COMMAND REQUEST.
There are times when telcos
deliver the same SMS to a receipt more than once. For your protection,
LoadXtreme only accepts and processes SMS commands received the first time when
receiving multiple same SMS commands from telco within (5) minutes to ensure
that you are not charged erroneously and repeatedly for transactions requested
only once. For legitimate successive requests of same products for same
customer cellphone number, you may append at the end of the command format any
alpha-numeric character to make each request ‘unique’ for LoadXtreme to
process.
